Voiding a Customer Invoice

You can void or delete an invoice youcreated for a customer, as long as the invoice has not already been partially or fully paid. When you void an invoice, you will still see a record of the voided invoice. A deleted invoice will be hidden from your reports. For more details, seeVoid or Delete a Transaction: What’s the difference?

You can find the customer invoice in three places: The Invoices Report, the Invoice Detail report, or on the individual customer record:

Accounting > Receivables > Invoices
OR
Reports > Accounting > Customer Reports > Invoice Detail
OR
Accounting > Receivables > Customers > Customer Name > Invoices

1. 如果你不看到页面上的发票,select the date rangeand run the report to find the invoice you want to void or delete.
2. Click either the “Void” or“Delete”link. This void and delete links will only appear if the invoice has not been partially or fully paid.
3. A confirmation page will show, asking if you are sure.Choose Yesto continue.Choose Noto return to the Invoice Detail report.
4. 当你void an invoice, you will see on the Invoice Detail report that the invoice was voided, and the date the invoice was voided. Your account balances won’t be affected, since the invoice wasn’t paid. When you delete an invoice, the invoice will be hidden from reports, unless you include “Deleted” in the statuses in the Invoices list.